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Privacy Policy
At FloristDirect.com we are as concerned
about safeguarding your privacy as you are. Our web site
provides a safe shopping environment for all its users.
This privacy policy demonstrates our firm commitment in
protecting your privacy.
Collection and Use of Information
- When you visit FloristDirect.com, we collect
some basic non-identifying information. This specifically
includes information regarding your operating system,
browser software and IP (Internet Protocol) Address. This
information is collected to enable us to provide you a
satisfactory service. We may use the information to detect
problems with our server and to administer our web site.
- Our web site also uses cookies. Cookies
are small amounts of data that a web site transfers to
your computer's hard drive in order to identify your shopping
cart and to provide you with a more personalized service.
You also have the option to configure your browser software
to refuse all cookies, but in doing so you will not be
able to take advantage of all the features of our web
site.
- When you register, we require you to provide
us with personal contact and billing information, including
your address and phone number. FloristDirect.com uses
the personal information to provide you with a customized
experience and to process the orders that you place with
us.
- When you place an order, your account
information is saved only if you ask us to save it. When
you do, our database stores your billing and delivery
information, and automatically transfers it to the order
form each time you place an order so that you do not have
to re-enter this information. Our web site also contains
an address book that will include addresses or other contact
information about persons to whom you wish to send flowers
or gifts. You can view or edit information on this address
book anytime you sign in.
- When you decide to participate in sweepstakes,
contests and promotions sponsored by FloristDirect.com,
we use the personal information that you provide to us
so that you are able to enjoy these activities.
Third Party Use of your information
FloristDirect.com does not sell, trade or rent
your personal information to third parties. We do, however,
share your information with FloristDirect.com vendors only
for the purpose of delivering your orders. However, dissemination
of your information to FloristDirect.com vendors or to our
partners is only to service you better.
Links to Other Web Sites
FloristDirect.com contains links to other web sites.
FloristDirect.com is not responsible for the privacy practices
and content of these third party web sites. We urge you
to follow safe Internet practices by not supplying personally
identifiable information to these third party web sites
unless you have verified their privacy policy and are satisfied
by the privacy and security measures taken by them.
Security
FloristDirect.com uses a leading provider of Internet
trust services including digital certification, to secure
each and every transaction. FloristDirect.com also uses
the Secure Sockets Layer (SSL) technology. SSL encrypts
your order information to avoid the decoding of that information
by anyone other than FloristDirect.com. If you choose to
open a personal account with us, your password will be your
personal, secret entry code to FloristDirect.com. The passwords
are encrypted on the database, and thus cannot be read by
anyone who accesses this data. Your password is required
when you first log in, modify your address book, or attempt
to access any personal account areas. Your password keeps
your personal account information private and secure and
you can change it as many times as you like.
Credit Cards
At FloristDirect.com consumers making purchases
must have a valid credit card, must be 18 years of age or
older and have good credit standing.
Opt-Out / Modify
FloristDirect.com gives you several options for
altering or removing your information from the database
at anytime. If you are on our mailing list and would like
to be removed, simply edit that preference in your account
information. To completely opt out of FloristDirect.com
services, you can use any of the three following options:
- Send email
- Call a customer care representative at
888-245-7788
- Or, write to us at:
FloristDirect.com Customer Service
P.O. Box 41607
Santa Barbara, CA 93140
Contact Us
In case you have questions about our privacy policy,
our information collection and dissemination practices,
your participation in our web site, please contact us using
our Customer Service page.
Your Consent
By shopping at our web site or opening a personal account,
you consent to the use of your personal information by FloristDirect.com
in the manner specified in the privacy policy. We, however,
have the option to change, modify or add to the terms and
conditions of the privacy policy at anytime. These changes
will be posted on this page so as to give you notice. Any
user who does not agree to the altered privacy policy has
the option to opt-out. |
